Last Updated: 30/03/25
Welcome to Bid and Brush! By using our platform, you agree to abide by these Terms and Conditions. Please read them carefully before buying or selling on our auction website.
1. General Terms
1.1 These Terms and Conditions govern the use of bidandbrush.com, including buying, selling, and bidding activities.
1.2 By using the platform, you confirm that you are at least 18 years old or have legal guardian consent.
1.3 We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of the platform constitutes acceptance of the new Terms.
2. Seller Terms
2.1 Listing Items
2.1.1 Sellers must provide accurate descriptions and images of their items.
2.1.2 Listing fees may apply, and commission fees will be deducted from the final sale price.
2.1.3 Sellers must ensure items comply with all applicable laws and are not prohibited under our Prohibited Items Policy.
2.2 Auction Rules
2.2.1 Sellers set the starting price, auction duration, and reserve price (if applicable).
2.2.2 Once an auction receives a bid, the seller is obligated to sell the item to the highest bidder if the reserve price is met.
2.2.3 Sellers may not bid on their own items or engage in shill bidding.
2.3 Fulfillment and Shipping
2.3.1 Sellers are responsible for shipping the item within the specified handling time.
2.3.2 Items must be packaged securely to prevent damage during transit.
2.3.3 Tracking information where applicable must be provided to the buyer once shipped.
2.4 Payment and Fees
2.4.1 Payments will be processed through Stripe and or Bank Transfer.
2.4.2 Funds will be released to sellers after successful delivery and confirmation by the buyer.
2.4.3 Sellers are responsible for any applicable taxes on their sales.
2.5 Disputes and Cancellations
2.5.1 Sellers must resolve disputes with buyers in good faith.
2.5.2 Refunds and returns are subject to the seller’s return policy unless otherwise required by law.
2.5.3 Repeated disputes may result in account suspension.
3. Buyer Terms
3.1 Bidding and Purchasing
3.1.1 Bids are legally binding; do not bid unless you intend to purchase the item.
3.1.2 Buyers may not retract a bid unless permitted under our Bid Retraction Policy.
3.1.3 If you win an auction, payment must be completed within 5 days.
3.2 Payments
3.2.1 Payments must be made using approved payment methods on Bid and Brush.
3.2.2 Buyers are responsible for any applicable taxes or duties.
3.3 Receiving Items
3.3.1 Buyers should inspect items upon delivery and report any issues within 2 days.
3.3.2 If an item is not received, buyers should contact the seller first before escalating a dispute.
3.4 Returns and Refunds
3.4.1 Buyers must adhere to the seller’s return policy.
3.4.2 Refunds will only be issued if the item is not as described or is defective.
3.5 Prohibited Conduct
3.5.1 Buyers must not engage in fraudulent activity, including chargeback fraud.
3.5.2 Harassment of sellers is strictly prohibited and may result in account suspension.
4. Platform Rules and Enforcement
4.1 bidandbrush.com reserves the right to suspend or terminate accounts for violations of these Terms.
4.2 Fraudulent activity, including false claims or abuse of the dispute system, will result in account restrictions or legal action.
4.3 We may remove listings that violate our policies or applicable laws.
5. Limitation of Liability
5.1 bidandbrush.com is a marketplace connecting buyers and sellers; we are not responsible for the quality, legality, or safety of items listed.
5.2 We are not liable for losses resulting from user disputes or failed transactions.
5.3 To the extent permitted by law, our liability is limited to any fees paid by the user in the last 3 months.
6. Governing Law and Dispute Resolution
6.1 These Terms shall be governed by relevant UK laws.
6.2 Any disputes shall first be attempted to be resolved through mediation before legal action is taken.
By using bidandbrush.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.