Effective Date: April 2025

Last Updated: 06/04/25

Welcome to bidandbrush.com (“we”, “us”, “our”). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

This policy applies to all users of our platform, including buyers, vendors, and visitors.

1. Who We Are

bidandbrush.com is a UK-based online auction platform that enables multiple vendors to list and sell artwork or other goods through timed or live auctions.
Our registered business address is:

287 Albion Street
Southwick
West Sussex
BN42 4AT

You can contact us at: info@bidandbrush.com

2. What Information We Collect

We may collect and process the following categories of personal data:

 

a. Information You Provide to Us

  • Name, address, email address, and phone number

  • Username and password

  • Payment and billing details

  • Business/vendor details (if registering as a vendor)

  • Identification documents (for identity verification where required)

 

b. Information We Collect Automatically

  • IP address and device information

  • Browser type and operating system

  • Usage data (e.g., pages visited, actions on site)

  • Cookies and tracking technologies (see section 10)

 

c. Information from Third Parties

  • Payment processors (e.g., Stripe, PayPal)

  • Identity verification services

  • Other users (e.g., complaints or feedback)

 

 3. How We Use Your Information

We process your data for the following purposes:

  • To register and manage your account

  • To facilitate bidding, buying, and selling on our platform

  • To process payments and refunds

  • To verify your identity and comply with legal obligations

  • To provide customer support

  • To notify you of changes to our services or policies

  • To detect, prevent, and address fraud or security issues

  • For marketing purposes (with your consent)

4. Legal Bases for Processing

We rely on the following legal grounds under UK GDPR:

  • Consent – for email marketing or optional cookies

  • Contract – to provide the services you’ve signed up for

  • Legal obligation – for financial, tax, or anti-fraud regulations

  • Legitimate interests – to improve our services and user experience

5. Sharing Your Information

We may share your data with:

  • Vendors – if you are a buyer, we share necessary details for transaction fulfillment

  • Buyers – if you are a vendor, we may share relevant data to fulfill orders

  • Service Providers – such as payment processors, hosting providers, analytics services

  • Regulatory Authorities – where required by law

  • Third Parties in Business Transfers – in the case of a merger or acquisition

We do not sell your personal data.

6. Data Retention

We retain your personal data only as long as necessary:

  • For account and transactional purposes: 6 years (in line with tax/legal obligations)

  • For marketing purposes: until you withdraw consent

  • For inactive accounts: data may be anonymised or deleted after 2 years of inactivity

7. International Data Transfers

Where your data is transferred outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your rights.

8. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Delete your data (right to be forgotten)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at info@bidandbrush.com.

9. Security

We take data security seriously and use appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

10. Cookies

We use cookies and similar technologies to:

  • Enhance your user experience

  • Remember preferences and settings

  • Perform analytics

You can manage cookie preferences through your browser settings. For more information, see our [Cookie Policy].

11. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting data.

12. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email:
 info@bidandbrush.com

Address:
287 Albion Street
Southwick
West Sussex
BN42 4AT